International Shipping

Free: International orders $200 or more.

Most orders are shipped out typically same day or within 48 hours. All orders are shipped from our warehouse in San Diego, California. We do not process orders on weekends.

International Orders are welcomed. Shipping charges default to carrier charges which are presented during the checkout process. You will be prompted to select the most suitable option between all available carriers.

If your country does not show as an option during shipping, please send us an email at and we will see if we can accommodate shipping to your destination. Not all destinations can be shipped to.

Lastly, please note that you will be responsible for any customs/VAT/duties, if applicable, at the time of delivery. In many cases, if a consumer refuses to pay the taxes associated with the transaction it gets rejected and sent back to us. We would not refund the shipping charges we incurred if a package is rejected for nonpayment of duties/taxes owed.

Customs, duties and other fees assessed by the destination country for an item can NOT be paid to the United States Postal Service®, or other carriers, when the item is mailed. The recipient of the mail-piece is the only one who can pay the customs fees.

All items entering a foreign country are subject to customs inspection and assessment of duties, taxes, and fees in accordance with that country's national laws (this fee is also collected in the United States on inbound international items). Customs duties and taxes are assessed, generally, if the item sent is dutiable and if the value of the item is above the threshold set by the country's laws. Each country assesses customs, duties, and taxes. Check the World Customs Organization website for general information, or visit the website of that country's customs service.

It is important to understand that, if duties and taxes are assessed on an item mailed via the Postal Service™, they are collected from the recipient. Postage is charged to cover the expense of delivery only. Postage does not cover charges assessed by customs in the destination country.

It is also important to keep in mind that packages may be delayed due to customs or even local carriers, which in most cases is out of our control. In fact, due to the limited tracking available in many countries, we find very little information as to what is happening in real time with some of these package. 

International shipping fees are none refundable unless package was lost in transit. 

 

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