Frequently Asked Questions
UPF 50+ Sun Protection
Travel & Beach Hats
General Knowledge
Own a seaside boutique or a spa and looking to expand your product selection? We are happy to partner with you. Please visit our wholesale page and submit an inquiry. Please include your business info and products/volume you are interested in, and we will be happy to follow up with a detailed quote.
We recommend investing in a hand steamer (Walmart and Target have a bunch). If you don’t have access to one, you can steam out those wrinkles with good ol’ hot shower steam, or even a clothes iron (using a protective sheet in between both surfaces). For more info on bent brim or wrinkled hat remedies, please click here
We do not recommend submerging any hats in water fully unless they are made of nylon/sport hat material or cotton. Straw and felt hats may be damaged when fully submerged. They will probably dry out fine, but the issue becomes that they may lose their shape indefinitely since they are pressed with heat to create their shapes.
Returns & Exchanges
No, final sale and clearance items are not returnable or refundable.
Yes, returns and exchanges are available within 30 days. Customers are asked to use the Sungrubbies return center to process requests. If the customer purchased ReDo coverage, they qualify for free returns and exchanges; otherwise, return shipping is deducted from the refund. Final sale and clearance items are not returnable or refundable. Visit the return center.