New for Resort/Summer 2019, our Diana hat provides ultimate sun protection in a lightweight straw weave with a very elegant and stylish striped pattern of cream and shimmery tan straw. The brim can be adjusted upwards or downwards, per your preference. We love how it provides UPF 50 protection without sacrificing style and can be dressed up or down.
The X Large size fits up to a 61cm head (or 24" circumference) and can be made smaller with the adjustable interior headband as we know that one size does not fit all!
UPF Rating: UPF 50
Brim Width: 4.5"
Adjustable Chinstrap? No
Adjustable exterior headband to size down? Yes
Most orders are shipped out within 24 business hours from our warehouse in Kentucky. Please note that we cannot accept order cancellations as most orders are sent for processing immediately. Thus, if you have entered an incorrect shipping address or ordered the wrong product, we don't cushion in a "processing" time to absorb such errors due to us wanting customers to receive their items as soon as possible.
We find that most of our customers receive their purchases within 3-5 business days of processing.
If you have elected 2-Day shipping at checkout, we will ship out your order within 24 hours for you to receive within 2 business days of us processing (depending on where in the US you live since our warehouse is in Kentucky).
Please note if there is an unexpected delay we will contact you. Feel free to email us if you have questions about your specific order or need it by a certain day so we can best accommodate you.
Also, in very rare cases, 1% of the time, we get customers that email us stating they have not received their order after it has been posted as "Delivered" by USPS. In most of these cases, the postal courier has placed the package inside the mailbox (rather than the front door) as many of our packages are in mailers and not boxes. If you have not received your package and it has been posted as delivered in tracking, please check your mailbox first, then contact USPS as only they can connect you with the courier that delivered or marked delivered the package. Unfortunately, we have no control of USPS or the package once it leaves us so if it has been marked as delivered we must take USPS's word that it has been. If you contact them we have never had an unresolved issue of it still being missing.
International Orders are welcomed with no order minimum with a $19 shipping charge. International shipping can take anywhere from 7-20 business days to receive. If there are any delays in the processing of your order, we will notify you promptly.
If you need the order sooner, please inquire as to expedited shipping rates by emailing firstname.lastname@example.org in advance.
If your country does not show as an option during shipping, please send us an email at email@example.com and we will see if we can accommodate shipping to your destination. Not all destinations can be shipped to.
Lastly, please note that you will be responsible for any customs/VAT/duties, if applicable, at the time of delivery. In many cases, if a consumer refuses to pay the taxes associated with the transaction it gets rejected and sent back to us. We would not refund the shipping charges we incurred if a package is rejected for nonpayment of duties/taxes owed.
Thank you in advance for your understanding.
I ordered 4 hats and they were all great!
I like it. Good sun coverage. Fits My big head. Wish it had a draw string because a good wind will blow it right off.
I bought this in an XL, and love it.
Fits great, provides ample sun protection, and it folds up nicely in my travel tote. Plus, I got it in 2 days, cant complain!
This item is clearly labeled XL, 61cm. I have 4 sungrubbies hats in this size, and ordered the Diana confidently. It is not 61cm, probably more of a LG and does not fit me. When I contacted customer service requesting a postage paid return, their response was not all XL 61cm hats fit the same; this one runs smaller than the Stevie in the same size, and the return postage was mine to pay. This info regarding the size discrepancies should be made clear in the item description. I would not have ordered it if I had know this was not a true XL. I will not be ordering from Sungrubbies again if this is their policy on returns.