The Chloe hat offers a 5" brim for maximum sun protection for your neck and face. The interior has a soft stretch sweatband. The hat adds some glamor to a summer style. The brim can be worn turned down or up, and it is completely packable.
Most orders are shipped out within 24 business hours from our warehouse in Kentucky. Please note that we cannot accept order cancellations as most orders are sent for processing immediately. Thus, if you have entered an incorrect shipping address or ordered the wrong product, we don't cushion in a "processing" time to absorb such errors due to us wanting customers to receive their items as soon as possible.
We find that most of our customers receive their purchases within 3-5 business days of processing.
If you have elected 2-Day shipping at checkout, we will ship out your order within 24 hours for you to receive within 2 business days of us processing (depending on where in the US you live since our warehouse is in Kentucky).
Please note if there is an unexpected delay we will contact you. Feel free to email us if you have questions about your specific order or need it by a certain day so we can best accommodate you.
Also, in very rare cases, 1% of the time, we get customers that email us stating they have not received their order after it has been posted as "Delivered" by USPS. In most of these cases, the postal courier has placed the package inside the mailbox (rather than the front door) as many of our packages are in mailers and not boxes. If you have not received your package and it has been posted as delivered in tracking, please check your mailbox first, then contact USPS as only they can connect you with the courier that delivered or marked delivered the package. Unfortunately, we have no control of USPS or the package once it leaves us so if it has been marked as delivered we must take USPS's word that it has been. If you contact them we have never had an unresolved issue of it still being missing.
International Orders are welcomed with no order minimum with a $19 shipping charge. International shipping can take anywhere from 7-20 business days to receive. If there are any delays in the processing of your order, we will notify you promptly.
If you need the order sooner, please inquire as to expedited shipping rates by emailing email@example.com in advance.
If your country does not show as an option during shipping, please send us an email at firstname.lastname@example.org and we will see if we can accommodate shipping to your destination. Not all destinations can be shipped to.
Lastly, please note that you will be responsible for any customs/VAT/duties, if applicable, at the time of delivery. In many cases, if a consumer refuses to pay the taxes associated with the transaction it gets rejected and sent back to us. We would not refund the shipping charges we incurred if a package is rejected for nonpayment of duties/taxes owed.
Thank you in advance for your understanding.
I have a large head and hard to find a good fit. This hat is made well.
When the package arrived the shape wasn't quite like I wanted, it is definitely huge and you need to plan your outfit around it so you don't look like a crazy person. I considered returning it but I needed the hat for a music festival that weekend so I kept it. So glad I did. It kept it's shape despite being balled up in an overhead bin for five hours and was perfect for the festival. It's like having an umbrella for shade. I got so many compliments too, it really looks like a classy, vintage Barbie hat. And no sunburn at all! Even though it's strawlike, it was completely opaque. The best part? It got wet, like completely soaked (awesome festival rain party moment. I lost concern for the hat) and when I got home I reshaped it with some clothes and it looks exactly the same!! In only a few hours! I was able to wear it the very next morning. This hat is dramatic, effective, and completely worth the purchase.
I received the wrong hat in the mail. Customer service told me it was a mistake - they sent me the wrong hat and the wrong size (with the tag cut out) because the Chloe hat was out of stock.I would rather have been notified than be sent an incorrect order that doesn’t even fit. I was told I would be sent the correct hat in August when the hat is back in stock. I sent an e-mail the beginning of September asking either for a refund or for the correct hat. I still have had no response.
This hat — size XL — is a perfect fit. It’s also “rollable” and springs back to its shape. Elegant and easy to wear. Sungrubbies — please ! More colors ! Keep the XL size!
I have a larger head and this fits so great! I have been looking for a long time for a hat that fits and is stylish too.