- Customer service
Before I talk about the hat I wanted to talk about the service of this company. They are just so incredibly efficient. Their exchange policy is seamless and even this review I'm writing it from my email. Now the hat. I really really love my hat. I packed it on an island trip for the first time and in my suitcase I filled it with rolled up T-shirts. The hat kept its shape and I was caught in the rain twice and there was no damage done or weakening of fibres. I can't wait to see what else on the site I can buy for my next trip!
I can't wait to wear it on vacay, but do wish the "packable" designation meant crushable. It does not mean that in this case.This hat wears better than I imagined and wish it'd been purchased sooner.
Love! The style, love! XL size, Love!
Great. I never spoke to anyone because I didn’t needed to.
I need a larger hat size than one size fits all, so it's always a challenge find hats that work. My head is 23" and the Large is 23.22" and it fits well.
Not only do I love the item (super cute), but the customer service when I initially ordered the wrong size, was amazing!